Research on the application of RFID technology in automobile logistics and its supply chain management based on TRIZ theory
1 introduction
with the rapid development of China's economy, market economic behavior is penetrating in all directions, and the market mechanism is improving; In the process of accelerating the process of global economic integration, facing the increasingly fierce competition among market competition subjects, the new economic and social environment, the new industrial structure adjustment, the new production mode and the new mode of economic growth all require enterprises to quickly identify the direction, timely adjust their business strategies, and keep pace with the times, so as to maintain the healthy and rapid development momentum of enterprises
today, with such developed information, it is indeed very difficult for an enterprise to form differentiation in its strategy, and the organization and management ability of an enterprise is its real competitive advantage. The characteristic of management is to pay attention to the process, that is, the process. Therefore, the study of business process reengineering will inevitably become the top priority of enterprises
the competition in the automobile market is so fierce. The double pressure of cost and benefit forces enterprises to pay attention to management to obtain benefits. Nowadays, the concept of modern logistics and supply chain management is gradually gaining ground among the people, and new logistics technologies and new management tools are emerging, creating a solid foundation for the research and implementation of enterprise logistics business process reengineering and creating a good application environment
with the help of RFID radio frequency identification technology to realize the reorganization of enterprise logistics business process, use the "conflict matrix" tool of TRIZ theory to solve the difficult problems in the application process of RFID technology, avoid and control risks, and improve the efficiency and benefits of the innovative application of new technologies, which is the theme of this paper
2 relevant information of TRIZ theory
triz's English transliteration is the abbreviation of "teofiya resheniya hobreatelskikh zadatch". Its English full name is "theory of the solution of innovative problems", which is translated into Chinese as "theory of inventive problem solving", also known as "innovation theory", and some transliterations are "intelligence extraction"
triz is an emerging science founded by Russian scholar tshuller and his colleagues in 1946. At first, 40000 qualified patents were taken from 200000 patents as the most effective solutions to various invention problems. Then, from these most effective solutions, TRIZ abstracted the basic methods to solve invention problems, which can be generally applied to emerging invention problems, Help people get the most effective solutions to these invention problems. Mr. aliheshuller's team continuously improved the theory until Mr. a retired in 1985. After the collapse of the former Soviet Union and the end of the cold war, TRIZ spread to western countries. It is rapidly promoted and applied in enterprises and R & D institutions in Europe, America and Japan
now, more than 2.5 million outstanding patents have been studied internationally, and the laws and patterns followed by the development and evolution of various technologies, as well as the innovative principles and rules to solve various technical conflicts and physical conflicts have been summarized. A comprehensive theoretical system composed of various methods and algorithms to solve technologies and realize innovative development has been established, and the principles and rules of multidisciplinary fields have been integrated to form the TRIZ theoretical system. TRIZ theory reveals the basic principles of innovation activities and the law of technological evolution. It makes the whole innovation process into a predictable, operable and effective technological process. Electronic universal material testing machine is the product of the combination of modern electronic technology and mechanical transmission technology, which makes systematic and industrialized scientific innovation possible. Some companies have created computer-aided innovation systems based on TRIZ and patent databases, gradually realizing the automation of invention and innovation
from the perspective of application, TRIZ theory is more a scientific idea and method. It studies the systematic and structured method of inventive thinking. It clarifies that there are rules to follow for invention or innovation. The direct benefit of applying TRIZ theory is to improve the ability of unconventional thinking and creativity in investigating, analyzing and solving problems
TRIZ includes a complete set of theoretical basis and various knowledge base tools, which can help people systematically create and solve complex diversification problems. The most commonly used tools are macro based conflict matrix method and micro based material field change. The software also has complete file operation functionat present, the main users of TRIZ in the United States are concentrated in the engineering sector, including design, R & D, manufacturing, safety, reliability and other fields. However, TRIZ science is still in continuous development. With its improvement, it is increasingly widely used in management and business fields such as process innovation and strategic planning. Knowledge wizard software is a professional tool for TRIZ to solve innovation problems in non-technical fields (business, management, marketing, logistics, etc.). The software can help its users obtain the detailed information of the problem situation, and convert the data into a visual model, which can connect the causal relationship with specific events and situations. Then, the patented problem formular knowledge Wizard (problem expression knowledge wizard) is used to generate a set of comprehensive innovative thinking "directions" to help users form broader ideas, deal with them reasonably, and make definite and comprehensive decisions. This dynamic approach can affect individual and team knowledge and point out the most likely opportunities
According to TRIZ theory, the core of invention problem is to solve conflicts, which are mainly divided into technical conflicts and physical conflicts. When a certain characteristic or parameter of a technical system is improved, it often leads to the deterioration of other characteristics or parameters. This conflict is called technical conflict. The traditional way to solve this conflict is to find a "compromise" between multiple requirements, while TRIZ is trying to find a breakthrough method to eliminate the conflict; The other kind of conflict is physical conflict, which means that the system has conflicting or opposite states at the same time. TRIZ guides designers to choose the principles that can solve specific conflicts. The premise is to determine the conflicts according to standard parameters, and then use 39x39 standard conflicts and 40 invention and creation principles to solve the conflicts. People should master it through a lot of practice. In the process of practice, constantly finding and solving conflicts is the driving force to promote innovation3 the core value of the industrialized application of RFID radio frequency technology
at this stage, many people believe that RFID technology is only an automatic information collection technology. Use it as a supplement or substitute for barcode application; Some people also believe that RFID technology is a large capacity information storage and exchange technology. Take it as a supplement or improvement to the original information system; Others believe that the capacity of two-dimensional barcode has been greatly improved, and the application cost is more advantageous than RFID
3.1 core value of the industrialized application of RFID technology
in terms of technology itself, RFID has incomparable advantages over bar codes, which can be summarized as: contactless long-distance high-speed reading of information, erasable, recyclable, large storage capacity and strong environmental adaptability
in terms of industrial applications, the core values of RFID are mainly reflected in: (1) promoting the realization of business process reengineering; (2) Realize the management of process through business process visualization; (3) Realize the coherence, integrity, dynamic and real-time of information flow; (4) Realize automatic information collection, processing and analysis, and support staff to make business decisions
there is no doubt that only when RFID technology is industrialized in the whole supply chain, can it fully release the advantages of this technology, quickly reduce the use cost, promote the rapid development of the industrial chain, and bring huge economic benefits to all enterprises in the supply chain
3.2 application case to verify the value of RFID industrialization application
(1) through the application of RFID technology in its supply chain management field, the American pharmaceutical industry has achieved a high degree of traceability and visibility of drugs in all links of the supply chain, such as production, storage, circulation, consumption, etc., effectively eliminating the circulation of counterfeit drugs and expired drugs, and solving the problem of difficult recovery of a large number of expired drugs
(2) since 2006, Wal Mart, an international retail giant, has applied RFID technology in the whole supply chain of its commodity procurement, warehousing, distribution and sales. The purpose is to strengthen the control of all links in the supply chain, so as to improve its competitiveness
(3) COSCO logistics, the largest third-party logistics service provider in China, used to use bar code data collection technology and manual operation, but it could not achieve visual inventory management, and the resource utilization efficiency was very low. At present, it is implementing the application of RFID technology in the whole process of its warehouse operation, aiming to realize the visual management of the utilization rate of warehouse resources and the warehousing and distribution service process under the working condition of handling goods in large quantities and at high frequencies. Through the RFID Management of pallets and storage spaces in the warehouse, we can greatly improve the management accuracy, improve the efficiency and efficiency of warehousing, and bring greater profit space for the economic benefits of enterprises
therefore, it can be said that the vitality of RFID technology is reflected in the process of its industrial application, and the exertion of the core value of industrial application is the catalyst for the industrial application of RFID technology. However, RFID technology is used passively, which is only used for automatic information collection or only as the function expansion of information system. The efficiency of various business activities of the enterprise cannot be improved as a whole, and the huge benefit space of RFID technology cannot be fully released, which hinders the industrialized application of this new technology
4 objectives and principles of logistics business process reengineering
the first step of business process reengineering is to comprehensively reflect on the current business process according to the business objectives of the enterprise, and then thoroughly redesign it and recombine it to form a coordinated and compact workflow, so as to effectively improve the key performance in terms of cost, quality, deadline and so on
the goal of logistics business process reengineering is to actively adapt to the requirements of the customer-oriented "rapid response" system. We must reduce data processing time and improve the timeliness and accuracy of data information; We must rely on rapid and accurate original information collection and processing technology to ensure the integrity, continuity and accuracy of dynamic information in the upstream and downstream of the supply chain; Through tracking, analyzing and processing the complete and continuous information flow, we can make decisions and responses in time and accurately, so as to reduce the level by level inventory in the process of supply chain procurement, production process logistics guarantee and sales service, and improve the overall efficiency of logistics and supply chain management process
following the logistics scientific purpose of "smooth flow of goods", the principle of business process reengineering is to create value-added in the process. In order to realize value-added in the process, we must carefully analyze the flow rate, direction and flow of logistics in the supply chain, so as to form a solution for business process reengineering
flow rate focuses on the orderly and balanced process. Only when the process is balanced and orderly can the "speed be increased". Synchronous production in the enterprise's internal supply chain, which is produced according to the predetermined sequence and has the function of positive and negative change; The whole vehicle flow scheduling guides the organization of parts flow, the synchronization of production plan and business needs, and analyzes the original process, identifies the bottlenecks that hinder the flow rate, and uses the TRIZ "conflict matrix" tool to find ways and means to eliminate bottlenecks in the solution of process reengineering
the flow direction requires that the process is simple and fast, and only when it is simple can it be "efficient". Reasonable layout of suppliers, scientific positioning of logistics nodes and external
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